FAQ

Please see below for a comprehensive list of Frequently Asked Questions (FAQs) about Ballarat Heritage Weekend. If you cannot find the answer to your question, please don’t hesitate to use the contact form on the website or send an email to events@ballarat.vic.gov.au

Find the answers to frequently asked questions about the Festival.

General Event FAQs

When is Ballarat Heritage Weekend?

Held on the final weekend in May, Ballarat Heritage Weekend 2020 will take place from Friday May 29th through to Sunday May 31st, 2020.

Where can I get a copy of the printed program?

The program will start arriving at libraries, visitor information centres, cafes, shops and other key business and locations.

You can also access the program online (our website is mobile-friendly).

How do I book tickets to a show / exhibition?

Bookings where required are managed by individual organisers. To make a booking, follow the link in the event listing or contact the organisers directly contact details provided on the website / program listing.

Please note that many events have limited numbers and may book out quickly.

Where can I go for general enquiries at the event?

The Event Information can be located at the Mining Exchange, however there are staff and volunteers located at all key venues that will be able to answer your questions and point you in the right direction!

Is First Aid available?

First Aid kits are located in the key venues, however in case of an emergency you are encouraged to call 000. The Event Information desk will have a first aid kit and a phone should you require them.

Where is Lost Property located?

Lost Property is located at the Event Information desk in the Mining Exchange. However, depending on where an item it lost, you may also be able to ask staff or volunteers at any of the locations. Post event, the Lost Property will be at the Customer Service office in The Phoenix Building, Armstrong Street and will be available during office hours.

Transport & Accommodation FAQs

How do I get to Ballarat Heritage Weekend?

Trains and buses run frequently every day from Melbourne and Geelong. Ballarat railway station is just a few minutes walk from a host of key event venues and has its own range of activation and charm! Check with V/Line for timetable details.

For an extra special trip into the event, check out the Steam Rail services operating over Ballarat Heritage Weekend for a unique trip in a vintage steam train!

Where can I park to attend Ballarat Heritage Weekend?

Street parking is available within walking distance to the Town Hall, Civic Hall, Mining Exchange, Art Gallery of Ballarat and Her Majesty’s Theatre as well as many more venues involved with Ballarat Heritage Weekend. There is a large multi-storey carpark in the Ballarat CBD, as well as parking in Creswick Road and at the Ballarat Train Station.

What transport options are available between venues?

The Ballarat Heritage Weekend team are currently looking into a variety of options for this very thing! Stay tuned and check back closer to the event (or stay in touch via social media) to be notified of the outcome!

What else is there to do around Ballarat this weekend?

There are plenty of options in and around Ballarat! Visit some of the key attractions such as Sovereign Hill, Kryal Castle or the Ballarat Wildlife Park. Enjoy a lovely stroll through the Ballarat Botanical Gardens and take in Lake Wendouree, or take a day trip out through Creswick, Clunes, Daylesford and the wider region. Ballarat is home to some of the most incredible hospitality, art and indigenous experiences so plan your itinerary around Ballarat Heritage Weekend now.

Accessibility FAQs

Are the venues accessible?

Most of the venues are accessible, however due to the constraints around some heritage buildings, there are some which won’t have access. We have made it easy to identify by listing accessibility restrictions with each event offering. If you’re still unsure or want to know more, use the Contact Us tab to get in touch.

Will Auslan be offered at any events?

Each year, there are some experiences which lend themselves very well to Auslan interpretation. These will be identifiable by the Auslan symbol in the event program. If you want to know more OR make a suggestion for an offering you would like to see interpreted, let us know!

Is there any pram parking at the venues?

While there are no official pram parking facilities, there are a range of locations where prams can be left inside the venues, and most venues (where appropriate and within heritage guidelines) are accessible for prams and mobility devices.

Are there accessible toilet locations?

There is an accessible toilet located at the rear of the Town Hall building on Sturt Street (Bath Lane). A number of included venues will have accessible toilets as well, including The Art Gallery of Ballarat, Civic Hall and others.

How to get involved FAQs

How can my group / organisation / business register an event or offering?

The Expressions of Interest Process will be commencing shortly. We recommend checking back with the website regularly and following Ballarat Heritage Weekend on Facebook and Instagram to ensure you stay up to date.

The form will be able to be downloaded from the website in due course.

What does Ballarat Heritage Weekend do to help my group present an offering?

Ballarat Heritage Weekend can provide advice, support and guidance on running events and other offerings over the weekend. We also provide promotional material to identify your event as part of the overall program of events, while including your offering in the marketing and promotional campaign for the weekend (event signage is also offered).

Assistance with securing venues and some infrastructure while not charging site fees is also another manner in which Ballarat Heritage Weekend assists those wanting to leverage this event. In some cases, small amounts of funding can be provided to assist with costs if deemed appropriate, or there may be opportunities for funding through other City of Ballarat funding streams (community impact grant, tourism grants etc)

When is the deadline for event application?

The cut-off date for Expressions of Interest will be made available shortly. In order for effective planning, marketing and curation of the event, this will be quite a large lead time.

How can I promote my event within the community?

As part of Ballarat Heritage Weekend, there will be a range of promotional and marketing opportunities for your event within the overall campaign. We will also work with you to communicate your offering as part of the event and will assist you to develop your Facebook events and branding to include the BHW branding.

There are also many ways you can promote your event within your community. These include posters, local radio, local press, social media and word of mouth. We’re here to help, so just ask!

(Ballarat Heritage Weekend may ask to see promotional material that includes the BHW logo prior to being published)

Can I volunteer for Ballarat Heritage Weekend?

Absolutely – we’d love to have you involved! There are a range of roles, shifts and locations that require community volunteer assistance. Please contact events@ballarat.vic.gov.au to register your interest and work through the necessary steps with our friendly event team.